Cancellation Policy

You may cancel your order prior to shipment or production. If the order is successfully cancelled, a full refund will be issued.
Orders cannot be cancelled once they have been shipped.

Return Policy

Customers may request a return within 14 days of receiving their order.
Return eligibility requirements:

The item must be unused and in original condition.

It must be returned in the original packaging.

A proof of purchase is required.

Please refrain from sending returns directly to the product manufacturer.

Shipping charges apply once only per order (including returns).
We do not charge a restocking fee for returns.

Refund Process

After we receive and inspect your returned item, you will receive an email confirmation.
If your refund is approved, it will be processed promptly and credited to your original payment method.

Missing Refunds

If your refund has not arrived:

Verify with your bank or card provider, as processing times may vary.

If necessary, contact us directly.

For unresolved refund issues, email us at [email protected].

Contact Details

Phone: +1 (702) 384-6012
Email: [email protected]
Address: 72 Broadway, New York, NY 10006, USA